Return Policy
We have a 60 day money back guarantee. If you would like to arrange a return, please contact us by email BEFORE you send it back. This is so we can make sure you are shipping it back to the correct address and to track your return. Customers pay any return shipping costs.

Delivery Time
Average delivery time for garden arbors and trellises is five to ten business days to arrive to your home.

Credit Card Charge
Your credit card statement will show a charge from Clean Air Gardening, our parent company.

$9.95 US Shipping in the Contiguous United States
The Garden Arbor Store offers ground shipping in the contiguous 48 United States for just $9.95 per item. Alaska and Hawaii cost more because we ship UPS, and they do not offer ground service to these two states. Some items are too large or expensive to ship to Alaska and Hawaii at all, unfortunately.

Security Guarantee
We guarantee that every transaction you make at the Garden Arbor Store will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at the Garden Arbor Store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, the Garden Arbor Store will pay the entire liability for you, up to the full $50. The Garden Arbor Store will pay this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at the Garden Arbor Store while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. When you make a purchase online with the Garden Arbor Store, the transaction is encrypted and secure. You will see an icon at the bottom of your browser that shows this when you get to the page when you enter payment information. You will also see that the address begins with "https:" which means that it is a secure connection.